Privacy

Your information, handled carefully

Adjeva separates public profile information, private identity information, payment information and internal verification notes.

How we handle your data

Signing in with Google

If you choose Sign in with Google, Adjeva receives only your name, email address and profile photo. Adjeva uses them to create and identify your Adjeva account, and does not read your Gmail, Drive, Contacts or Calendar. You can disconnect Google at any time or email support@adjeva.com to have the linked data deleted.

What is public

Only your public display name, service category, city or remote status, badges, reliability metrics and reviews connected to completed transactions.

What stays private

Government identification, home address, banking and mobile-money details, emergency contacts, private references and sensitive documents.

Who can access documents

Only authorised verification personnel. Every access to a sensitive document is recorded in an audit log.

Storage and links

Identity documents are stored in private storage and shared internally through signed links that expire.

Retention

Documents are kept only as long as the documented retention policy requires, then deleted.

Your requests

You may request a data export or a data deletion from inside your account, or by emailing support@adjeva.com. Requests are handled by trained staff.